This Gigadat Privacy Statement is applicable worldwide and covers how Gigadat treats personal information collected by us through the majority of our websites, through Gigadat Services and offline. It does not apply to those sites that do not display or link to this Privacy Statement or that have their own privacy statements (including those listed in our Links section). In addition, there may be supplemental information for particular Services as listed at the right (“Supplements”). Please read the Gigadat Privacy Statement below, the Supplements and those privacy statements of all the websites you visit.
We will always tell you before we collect any Personal Information from you and will inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a Service, or carry out a transaction that you have requested. On some of our websites, we may collect third-party Personal Information such as name, email and phone number, and we will assume that you have the third party’s permission to provide us the information. This information is only collected and used for the purpose it was intended. Some of the reasons we collect your Personal Information include:
• Registration for advice or to set up an account
• Requesting information about us or our services
• Use of certain features of our services
• Requesting service and support for our Services and providing such support
• Registration to attend a seminar or webinar
• Participation in an online survey
• Participation in discussion groups or forum
• Registration to membership programs
• When you apply to become an advisor
We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include to:
• Keep you up to date on the latest service announcements, special offers, and other information
This may occasionally include information from other companies about products and services that can add value to Gigadat Services
• Provide support and assistance for our solutions
• Provide the ability view protected content
• Provide the ability to contact you
• Provide customer feedback and support
• Provide and administer marketing or promotional activities on our websites
• Conduct questionnaires and surveys in order to provide better products and services to our customers and end users
• Support recruitment inquiries
• Allow you to forward information to another individual, such as a friend or co-worker who you believe is interested in receiving the information
• Meet contract obligations
We need your help in keeping your Personal Information accurate and up to date. Please notify us of any changes to your Personal Information.
Each promotion from us includes instructions on how you can unsubscribe from that particular communication. You may also unsubscribe from various promotional communications by sending a message via our Customer Support contact form. Please be sure to include your name, email address and specific relevant information about the material that you no longer wish to receive.
In some instances Gigadat may collect non-personal (aggregate or demographic) data through cookies, web logs and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the website. Please read the “Cookies” section below for more information.
We do not sell, rent, share or trade your Personal Information to third parties for marketing purposes unless you have granted us permission to do so. We may share your Personal Information within Gigadat or any of our worldwide subsidiaries for purposes of data processing or storage.
We may also share your Personal Information with business partners, authorized third-party agents or contractors in order to provide a requested service or transaction, registration and providing customer support.
We may respond to subpoenas, court orders, or legal process by disclosing your Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims and use your Personal Information in this regard as appropriate.
While navigating our websites or Services you may be directed to content or functionality that is hosted by a third-party supplier. When information is collected on behalf of Gigadat exclusively, this Gigadat Privacy Statement will be referenced on the website and will govern how your information is used. For other, non-Gigadat websites, the website owner’s privacy statement will be referenced.
We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this Gigadat Privacy Statement.
Gigadat is committed to protecting the Personal Information you share with us. When we transfer sensitive personal data over the internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. However, no method of transmission over the internet, or method of electronic storage is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.
Like many websites, Gigadat uses automatic data collection tools, such as cookies, embedded web links and web beacons.
These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. They may also collect information about your Internet Protocol (IP) address (a number automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer, which is a unique address assigned to your PC by your Internet Service Provider or Information Systems Department on a TCP/IP network) and clickstream behavior (for example, the pages you view and the links you click). These tools help make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.
Our website includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the widget.
From time to time we may supplement Personal Information collected on our website with information from other commercially available sources that we deem credible, such as business contact databases. This is to help us maintain the accuracy of the information we collect and help us provide a better service.
Our websites and Services may provide links to other third-party websites and services which are outside our control and not covered by this Gigadat Privacy Statement. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to review the privacy statements posted on these (and all) sites you visit.
Gigadat does not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information on a child under the age of 13, we will delete that data from our systems. Gigadat encourages parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:
• Teach children never to give Personal Information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult
• Know the sites your children are visiting and which sites are appropriate. Look for website privacy policies and know how your child’s information is treated
• Please visit the FTC’s website for more tips on protecting children’s privacy online
We may transfer your Personal Information to Gigadat in the United States of America, to any Gigadat subsidiary worldwide, or to third parties acting on our behalf, for the purposes of processing or storage, and by providing any Personal Information to us you fully understand and unambiguously consent to the transfer, processing and storage of such information in Canada.
We value your opinions. Should you have any privacy-related questions or comments related to this Gigadat Privacy Statement please contact customer support.
Gigadat may update this privacy statement at any time, so please review it frequently. We will post a notice to this policy and the home page link whenever this privacy statement is materially changed so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of the Gigadat website after any change will signify and confirm your assent to those changes.